I AM frustrated with MAF airlines operation, especially Rumgenore and Kiunga base where it is serving poor passengers into remote areas.
Its lack of confirmed flight schedules have left many of us unsatisfied and upset.
MAF flight schedules are done daily, for example, if the response for Monday’s flight is poor, that flight will be cancelled until the following Monday.
And because of this reason, passengers and goods are left stranded as there is no other option.
With major airlines company, excess payment doesn’t include basic service fee.
But MAF does that, say an excess of 8kg, we are charged 8kg x K3.50/kg = K28 + K20 basic service fee for a total of K48.
That’s very expensive for us. So MAF, we call on you to provide a standard service.

Frustrated passenger Kiunga,
WP