ANZ Group earns top mark from Dow Jones

AUSTRALIA and New Zealand Banking Group (ANZ) has been named as the most sustainable bank globally in the 2010 Dow Jones sustainability index (DJSI) for the fourth consecutive year last Friday.
Reacting to the rating, ANZ chief executive officer Mike Smith said: “We are pleased to have once again achieved this result, which puts ANZ alongside some of the most sustainable and successful companies in the world.
“We will continue to work hard to make ANZ a more responsible organisation – whether that is through how we support our staff, the products we develop, the way we manage our risks or the interactions we have every day with our customers and the communities we serve,” Smith said.
Some of ANZ’s efforts, highlighted in this year’s DJSI assessment, were:   Customer focus, demonstrated through leading retail and business customer satisfaction, product and service innovation and programmes to support customers facing financial hardship.