Bank operating as usual: Official

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KINA Bank chief executive Greg Pawson says its business as usual at the bank with it seeing strong business this week.
Pawson said as an essential part of the financial services industry, their priority was to ensure they attended to their customers.
“Our branches will remain open. Our team is on hand to help customers and our digital services are available 24/7,” he told The National yesterday. “It’s been a calm week and we’ve seen strong business.”
Pawson said everyone was encouraged to bank through available digital channels.
“We have made some modifications to our operations to protect our people, customers and communities,” he said.
“We’ve increased our branch cleaning procedures so that they remain healthy and safe spaces for everyone.
“We’re also providing hand sanitisers for customers to use as they enter a branch. Some of our staff may be wearing masks and gloves.
“We also respectfully ask customers who are sick or who have travelled abroad recently to refrain from visiting us in branch, but to use our digital services.
“For our staff, we’ve put on dedicated transport in all of our locations to ensure they get to and from work quickly and safely.
“Our priority is to make sure our country and people remain healthy and financially secure,” he said.
“As the Government has indicated, it’s essential we continue to provide banking services during this time. The country needs a strong banking system and we have a duty of care to ensure that we continue to operate and be available for our customers.
“Over the next couple of weeks, we’ll be monitoring the situation closely.
“For now, it’s business as usual and we look forward to serving our customers.”

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