Dealer raises concerns over fake hardware equipment

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UMW Nuigini Ltd has raised concerns over the increase in the number of fake products being imported into Papua New Guinea that posed a danger to consumers.
Stihl manager for key accounts and export Andrew Batson told The National that counterfeit Stihl chainsaws and products bought at unauthorised outlets could seriously injure, maim or kill users because of the poor quality of the machinery.
He said UMW and Bishop Brothers were the only authorised dealers for Stihl products nationwide.
“These products are of poor quality and usually fail catastrophically and could cause harmful injuries that could even be fatal,” Batson said.
He made the comments after 10 fake Stihl chainsaws with accessories were seized by PNG Customs Services (PNGCS) in Lae for the third time this year. The products where destroyed by UMW staff and PNG Customs officials in Lae yesterday.
“The only way to ensure that you are buying a genuine Stihl product, spare part or accessory is to purchase them from authorised dealers. In doing so the customer will have peace of mind that they have purchased a genuine article that is safe to use and of the best quality.”
He said training and awareness was the two most important things that could reduce counterfeit products coming into the country.
“Stihl Ltd is committed to continue to work with our partners at on educating customs officers on detection and identification of fake and counterfeit Stihl chainsaws.”