Improve govt IT services

Letters

IT seems, and not surprisingly so, that the majority of Government departments are still lagging behind in establishing modern ICT networking systems for their day-to-day communications and reporting requirements.
In this modern technological era, the public service needs to deviate from its current method of day-to-day letter writing correspondence systems, to email networking within the public service.
Establishing such will assist a great deal in assisting public servants to constantly report on their development activities to higher authorities.
With so much money and resources now being disbursed to the district and ward levels, good communications systems are vital for up-to-date field data collection and accountability reporting purposes.
MPs and departmental heads down to various divisional heads are required to be informed of daily, weekly or monthly reports of various national development activities and or updated field data, in a timely manner, by their field officers.
The Government needs reliable and accurate updated baseline data from the districts and local government ward levels to assist it in formulating work plans and making informed policy decisions.
Such baseline field data information can then be accessed by other organisations should they require them.
For example, the Auditor-General’s office, NID Registrar-General, Electoral Commission, National Planning and Monitoring Department, Implementation and Rural Development Department, etc.
Public servants can communicate with each other, discussing issues of mutual benefits, as well as learning from each other the type of development activities taking place in their respective areas of work.
Public servants need to also access the modern era internet systems to use as a means to learn new ideas and to help them with their day-to-day professional work related activities.
It is important that they have easy access to such systems so that they can easily report on their development activities. Even the general public can also communicate with any of the Government departments should they wish to find out about any relevant issues of concerns from those relevant department(s).
Suggestions above can only be achieved if there is an established, effective, efficient and sustainable ICT communications systems together with necessary training requirements.

Lorenitz Gaius
Lae