THE Independent Consumer and Competition Commission commissioner and his staff and relevant government agencies should check Digicel’s unfriendly business and “dirty” tactics.
On May 1, I had K8 credit units with 50+ megabyte (MB) for internet.
I turned on the data to check Facebook, emails, WhatsApp, IMO and Messenger.
After two minutes, I realised that my data was down to 30+ MB which was acceptable but alas, I was greeted with K0.00 when I checked my credits units.
A Digicel customer care worker advised that this was because I had my internet data on.
What a blatant lie? What about the 30+ MB I had on my account?
Digicel needs to deal with its valued customers in a transparent, accountable, realistic and responsible manner. Quit this unjustifiable tactics for selfish gain.