Please explain, Digicel

Letters, Normal

I RECEIVED a SMS with the message “please call me”.
I called the number only to find that the receiver did not send such message.
The latest was when I received a “supposed SMS” from my brother.
I called him only to find out that he had also received the same SMS message from me.
Can Digicel explain what is going on here?
The second question I have is the recorded message “your call will be charged”.
There was no ringing tone but straight to that message.
I called Customer Services but was made to wait before an officer referred me everywhere except providing the answers to my queries.

 

Orora Memex
Madang