Poor emergency service at Angau

Letters

I BROUGHT my wife into Angau Memorial Hospital’s emergency section last year after she got unconscious at home.
The medical staff were there, but were seen telling stories as though there were no patients waiting.
There were a couple of patients at the emergency who needed immediate attention.
No one seemed to have any sense of urgency and responsibility.
Some critically-ill patients with fresh cuts were yelling in agony, but no one attended to them.
Many patients who turned up at the emergency went home without receiving help.
The patients who were in critical conditions just had to wait patiently. This is sheer negligence and unbecoming of an emergency section of a hospital.
I am talking from experience.
We had to wait patiently for an hour and out of frustration, as her condition deteriorated, I knocked on the doors of the emergency staff to attend to my wife.
Although, they attended to her, she passed away as it was very late.
If the nursing staff had attended to my wife on arrival, I am sure she should have been okay.If they had responded quickly, she’d be here looking after our six children.
At Angau, if you want immediate attention, you should have a wantok or someone you know working there.
You should have some money to pay the staff to serve you.

Disappointed

3 comments

  • Concur at the very highest level. I always bring cash with me when taking my ill relatives there. You will even need to give some money to the guards to allow you in. My recent experience is taking my inlaw in at 9pm but served at 237am. The CEO needs to be sacked.

  • Emergency staff and the hospital board , please read and understand the definition of the term ’emergency’ a serious, unexpected, and often dangerous situation requiring immediate action. It is about time the emergency services at the hospital is improved to be come efficient and effective. Attend to all emergencies immediately rather than ignoring , pretending and assuming the agonizing patients are ok. I urge the hospital board to see into this immediately and address it. if the section staff is understaffed and under resourced, please assist them to provide this vital service .

  • This is very serious and people in authority have to look into that. on the 11th of April 2021 my wife brought our 2 year old son down with fever on Saturday evening and on Sunday they went there. They went in at emergency ward at 09 am waiting till they were served at 12 mid night. My helpless wife watching nursing officers run to & fro serving patients coming with money. Unfortunately my son was dead on the hospital bed on Monday 12th April 2021 around 6pm. I don’t trust the work of nursing officers in Angau Hospital. Where they paid tax payers money to served the interest of the people or serve their personal interest by get bribery?

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