Small business launches website payment option

A SMALL business has launched its payment page on its website, making it the first Bank South Pacific SME customer to use its internet payment gateway (IPG).
Owner and director of Tapioca Delight Ginia Sialis said it was “revolutionary”.
“With the online payment, we’ll be able to capture a lot of business from overseas clients with the IPG,” she said.
“We’ve missed a lot of international orders because of the difficulty in receiving payments.
“This eases the payment process from customers overseas and in PNG, who are now able to generate and pay for their orders from our website with more convenience.”
Tapioca Delight had grown to adapt to payment preferences of their customers – from cash to Eftpos, mobile banking, internet banking and now, online through its website.
Websites enable businesses to provide an automated self-service experience from ordering through to making payments.
Sialis started Tapioca Delight with K40.
It was to buy ingredients to make a tapioca cake which she sold from a lunchbox at the office where she was working in January 2012.
Her sales at her workplace convinced her to resign and start in 2013 the business with her husband.
They started off with two to five orders a week. Today, they would receive more than 20 orders per week from corporate clients and families.
“We used our little kitchen oven to bake our cakes and would squeeze orders in our kitchen refrigerator,” Sialis said.
We had one staff – our haus-meri turned baker.
“As the orders increased, we got a commercial oven and a chiller in 2014. Today, we have a four-deck oven, plus four chillers, three freezers and five industrial stainless steel work benches.”
They now employ seven women and two men.
She encouraged other SMEs to start small.