Telikom provides clients with electronic bills

TELIKOM Papua New Guinea has launched its customer electronic bill application intended to cut down customers’ waiting time for telephone bills.
It also aims to reduce the volumes of billing pages posted to customers.
Telikom chief executive officer Peter Loko said the e-bill application was part of the  company’s effort to going green.
He said it should reduce the huge amount of paper used to print bills posted to customers while at the same time reduce the cost of printing and postage.
“But most importantly providing convenience and efficiency for customers to access their bill statement if and when necessary in the convenience of their office or at home,” Loko said.
Telikom’s chief information officer Eugene Singh said the e-bill should provide online access to PDF bills at any time with the e-bill notification by email as to the availability of new bill on web self-care on Telikom’s website.
“The e-bill concept is to counter Telikom’s challenge to reduce the waiting time for customers to receive bills via post.
“Postage delay means shorter time for customers to make payments and credit control actions where sometimes good customers are penalised for late payment.
“We already have 2,000 customers that have registered for our web self care and we are urging our other valued customers to register with an email [email protected] for your bill notification.”