Westpac apologises for slow services in Wewak

WESTPAC has apologised to its customers in Wewak, East Sepik for the slow service they have been experiencing in the past two months.
Branch manager Tony Alahie said the Wewak Westpac branch was having power outages which affected the bank system resulting in the slow updating of data.  Alahie said the building was old and electricians needed to check the wirings properly.
“Last month and this month, we have experienced a continuous power blackout which is slowing down the system,” Alahie said.
“This has also caused two of our Westpac ATMs to cease operation. We have a generator.”
He urged the customers to be patient until the power supply was restored and business returned to normal. “We do not have the right (electrical) parts in Wewak so electricians will either buy in Lae or Port Moresby,” he said.
“The electricians will be in Wewak to sort out the power issue and the Westpac technical team will fix the two ATM machines and make sure the system is fast and effective.”