Digicel and Bmobile

Letters

I AM a Digicel and Bmobile customer.
However, I am more into purchasing Bmobile’s credit than Digicel because Bmobile offers much better data plans than Digicel.
For example, Bmobile data plan for one week is K7; two weeks is K15 and a month is K30 with all unlimited calls from same network for respective periods whereas Digicel 1tok Combo has unlimited calls to K8 credit only for a day to same network.
There are no other unlimited calls available when you purchase credit for a week or either a month.
So the Digicel management should better come good to its customers because at the end of the day, its customer satisfaction that matters a lot.
And from a customer’s point of view, I am not satisfied with Digicel’s unlimited call options which is only restricted for K8 per day.

Unsatisfied Customer
POM