The National, Monday 27th May 2013
PEOPLE from the Veiafa’a village, Central, can now access banking services through the in-store banking scheme.
This Westpac’s banking project aims to bring services to the rural communities by allowing customers to access services such as cash withdrawals, cash deposits, account transfer, bill payments and others, mini-statements and balance enquiry.
Westpac PNG in-store banking team leader Raphael Waiyalaka, said: “This service provides an opportunity to do banking right at our customers’ doorstep.
“Westpac is changing the capability of the in-store machine, which was initially known for swapping cards.
“This machine now has the capability to provide banking services,” he said.
Waiyalaka added: “Westpac has been in PNG for many years and has been known by customers as a dictator, which, however, has changed recently.
“We do not want to dictate to you on what to do, but instead, we want to come to you and be your servants,” he told the people.
“This service is about ownership so people should lead to look after the service,” Waiyalaka says.
Westpac’s local agent Paul Akaina will provide the in-store banking service in his trade store.
He said: “I am happy to be their agent and to provide these services to my people.
“We have a lot of public servants such as teachers and medical staff working here and it is a real need for them.”