So much confusion at UOG, Sinebare must clarify

This is an appeal to the Vice-Chancellor of the University of Goroka, Dr Musawe Sinebare, and his administration to look into a few cases where students may have been unjustly penalised from their studies at the state-run university.
I, as a sponsor of a student, am very unhappy with the way the student administration at the University of Goroka is handling a case where some students are going to be penalised because some assessment marks from last year “were missing”.
Straight after the student unrest and fights on campus last year, it was brought to our notice that a few lecturers/tutors had misplaced their students’ assessment marks and students were in doubt as to how they would be genuinely assessed if some marks were missing.
When I first heard of that, I could not believe that.
How could lecturers or tutors of a state university “misplace or lose” students’ marks?
That does happen in secondary and primary schools for all sorts of reasons – but teachers are careful not to unfairly assess students. How can that happen in one of the nation’s top learning institutions?
The big question I had in mind was: If they had lost assessment marks of students, how can the lecturers/tutors award genuine grades for their students?
Yes, that means grades awarded to students may be questioned. People may in fact walk around with a transcript having grades that are not genuine.
I also heard that some students last year protested before their examinations were conducted regarding the possible unfair assessment that would take place following “misplaced marks”.
I was also informed that the student administration sent a letter “just one week before registration week” to at least one student to register for studies this year.
The student turned up at the campus after relatives scrambled together thousands of kina at the eleventh hour to pay for her air fare and fees. Unfortunately she was told that she would not start her studies due to missing marks from last year.
Frankly, I cannot understand that process.
Is it normal to send a letter informing a student to turn up for registration only to tell him/her that they cannot register?
What is the problem here?
Has someone forgotten to check on the student’s academic progress before sending a letter to him/her to turn up at the campus to enrol for studies?
That incident has caused me (a former student of UoG) to have second thoughts on advising young people in school to attend such an institution.
I am asking the questions: Is there something wrong with the way things are run there? Are there students out there who are penalised because someone in the administration or in a faculty is not properly checking on records?
And then: Will the university reimburse the money students paid to fly over to Goroka, as well as other costs involved while waiting for their cases to be sorted out?
Dr Sinebare MUST give us some assurance that such cases would be looked into and be dealt with in a fair and just way.
If I was near Goroka, I would personally check with people in the university’s administration to find what exactly is the problem?
My point is: We cannot and should not penalise students, their guardians and sponsors because some people are not doing their jobs properly.
This is a state-run university, not just any institution, and the people of PNG or from other nations who have their children enrolled there ought to be treated fairly and justly – as should be the case in any higher learning institution in the country. The students, their guardians and sponsors deserve better.

Concerned Guardian, Via email