BSP’s new application ensures customers apply for personal loans online

BANK South Pacific (BSP) customers will no longer need to visit a branch to apply for a personal loan following the launch of the bank’s latest BSP customer self service application (App).
According to deputy general manager for customer experience and support Dennis Konu, customers can now apply for personal loans in the comfort of their homes or offices through the latest addition to the BSP digital banking service offering.
“The BSP customer self service app is all about empowering our customers and helping them save time and cost of visiting our branches to avail services,” he said.
“The first available service on this app will allow BSP customers to apply for a personal loans, have it reviewed and funded.
“The app will allow customers either individually or jointly, to apply for a new or additional BSP personal loan online.
“Customers can simply complete the electronic form, attach all required documents and submit through the app. This app will be accessible to customers with Android smartphones and can be downloaded via the Google Play Store.
“Once downloaded and successfully installed on your smartphones, a simple input of your account or customer information file (CIF) number, completion of the application and at a click of your finger the application will be submitted to a BSP lending officer.
“There are no registration or service fees applied and it is free for our customers to access.
“The customer will receive a SMS with the status of their loan once processed and this enables our customers a safe and convenient digital banking solution.”