The National, Friday October 11th, 2013
By GYNNIE KERO
THE analysis of Eda Ranu’s performance for last year painted a negative image on the company, board chairperson Mary Karo said.
Karo was reacting to a report issued by the Independent Consumer and Competition Commission (ICCC) that Eda Ranu had not delivered on its critical performance targets last year.
She said the report was unfair to the water agency.
The commission’s analysis showed that Eda Ranu failed to meet a number of the most significant targets outlined in the 2009 water and sewerage pricing arrangement report, including the number of sewerage overflows, break and chokes and water mains breaks and leaks.
ICCC chief executive Dr Billy Manoka said Eda Ranu needed to improve on its performance in restoring services for planned interruptions and its response time to customers.
He said the general public’s misuse of the water system in the communities especially in the settlements affected the performance of Eda Ranu and this adversely affected the supply of fresh water in those communities.
Commenting on this, Karo said: “The issues upon which Eda Ranu’s performance are measured in the ICCC report are often as a result of consumer negligence, abuse and lack of adherence to notices and water restrictions set out by the company as regulator.
“Eda Ranu produces high quality and clean water supply”.