Local entrepreneur commits to fight corporate greed

CORPORATE greed is a disease that plagues Papua New Guineans, according to local entrepreneur Des Yaninen.
In an attempt to address this, Yaninen, who has been vocal on the promotion and growth of local small to medium enterprises (SMEs) in the country, donated K20,000 towards the establishment of PNG Consumer Advocacy Network (PNGCAN) (@pngconsumeradvocacynetwork) next year.
“The funding will go toward setting up an online portal for customer complaints (www.pngcan.com), hire a team of three staff to manage the initiative, provide internet access, set up an office space to operate out of and meet other operational expenses,” he said.
“I pledge a further K50,000 every year to fund the operation of this initiative for the next two years until it is able to sustain itself.
“The online portal is now live.
“Since we have almost a million citizens on Facebook, this service will collect customer complaints from Facebook and report them to the ICCC (Independent Consumer and Competition Commission) on behalf of the consumer.
“If several consumers share the same complaint, we will partner with a law firm to take class action on behalf of the consumers against the offending businesses.”
Yaninen said, furthermore, a scorecard would be kept of the most loved and most hated businesses in PNG.
“The more a business offends consumers, the higher their ‘hate’ score will be,” he said.
“Based on this, consumers will discourage other consumers from ever using the services of that company.