Mobile, internet banking offer handy services: CEO

The National Business

By PETER ESILA
THE Bank South Pacific Financial Group Ltd’s mobile and internet banking services offer customers practical and convenient ways to avoid waiting in queues, chief executive officer Robin Fleming says.
Fleming said the number of new mobile banking customers continued to grow every year – from 71,000 last year to 80,000 this year.
“Customers are encouraged to use mobile banking, internet banking and the customer Self Service App to avoid queues, particularly during this period leading up to the commencement of a new school year,” he said.
Fleming said BSP also offered digital payment platforms such as BSP Pay and Internet Payment Gateways to merchants, allowing BSP customers to make online payments.
“There are over 140 activate agents across the country who accept cash deposits and pay withdrawals up to a certain amount.
“BSP customers can make use of a BSP agent, saving them the need to stand in a queue to make a deposit or withdrawal.
“Many people who wish to deposit cash into their account still prefer to do this deposit at a branch rather than via an agent.
He said mobile banking was available to all BSP customers regardless of where they lived or the type of mobile phone they owned.
“As long as there is mobile network coverage in the area, a BSP mobile banking customer can simply dial *131# to:

  • VIEW account balances and recent transactions;
  • TRANSFER money between accounts;
  • SEND money to friends and relatives.

A BSP mobile banking customer can also:

  • PURCHASE Esi Pay units;
  • TOP-Up mobile phone credits;
  • BUY an Air Niugini airline ticket;
  • PAY Water PNG bill;
  • PAY school fees to any of our 400 registered mobile banking school merchants;
  • BUY goods and services from any one of our 250 mobile banking merchants.