Officer at Wewak post office unfair

 I WENT to the Madang post office to send money to my child who is attending a school in Wewak on April 2.

I used the phone SMK service to send K110 to him. 

I was also told to pay 

a service fee of K12 

which I did and a receipt was issued to me.

On April 4, my son 

went to the post office with his mobile phone to identify himself and collect his K110.

However, a female officer serving the SMK counter told him that he will only collect K100 

and that the K10 is for service fee.

I am a regular user of 

the SMK service and I know the receiver does not have to pay any fees.

This is because the sender has already paid the service fee.

As such, I cannot un­derstand why this officer charged my son K10. 

Matu Camcy

Madang