Security concern forces Westpac out of Misima


WESTPAC will be closing its Misima branch on Oct 5 due to the its contracted security provider withdrawing from the region.
The branch was temporarily closed in March due to the security provider withdrawing from the region. It meant Westpac was unable to adequately protect customers, operations and staff. Westpac PNG managing director Adrian Hughes said the bank would still maintain its digital services in the area. “High quality security is critical to banking and regrettably we have been unable to source alternative long-term security arrangements, so need to close the branch permanently,” Hughes said.
“We know how important it is for customers in Misima to continue banking and will continue to provide services in Misima through digital banking, which is now the preferred banking option for Westpac customers, including via our mobile banking service, Instore network and EFTPOS terminals.”
Westpac has arranged to bring in temporary security for a month and re-open the branch to allow Misima customers to collect cards, ask questions about their accounts and prepare for digital banking.

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